Review Policy

Only real customer feedback should build the business trust.

The website review system is designed to collect honest feedback from daily customers and event clients, then publish only approved genuine reviews.

Core rule

No fake reviews.

Trust is a long-term asset. The website should use real photos, real customer feedback, and real event proof.

Allowed

Reviews from real shop visitors, event clients, banquet partners, and organizers who experienced the service.

Not allowed

Fake reviews, copied testimonials, paid fake ratings, competitor attacks, or reviews without real experience.

Google reviews

Ask customers to leave honest Google reviews using a link or QR code. Do not force, buy, or script reviews.

Approval standards

Before publishing a website review, check these points.

  • The customer confirmed a real experience.
  • The review is not spam or abusive.
  • The customer gave permission to publish.
  • Private phone numbers or sensitive details are not displayed.
  • Event testimonials are connected to real event proof when possible.
Launch note: this static app previews the approval idea with browser storage. A production app should store reviews in a secure database and protect admin access with login.
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